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Severe Weather Assistance

Severe Weather Assistance for Midco Customers

Severe weather like the tornadoes in Sioux Falls, SD, and Lawrence, KS, and the flooding throughout our service areas this year have affected many of our homes, businesses, farms and recreational areas. As cleanup efforts take place, it's most important that you stay safe. We're here to help you, and we're in this together. 

Please know that Midco will offer account support to businesses directly affected by severe weather situations. To discuss how we can help you during this time, please contact us at 1.800.888.1300 or via live online chat.

Voice Customers

If you have Midco Business voice services, you may want to consider forwarding incoming calls to a different telephone number – such as a mobile phone or a number belonging to a family member or friend. You can set up call forwarding directly from your desktop phone equipment.

How to Forward Calls

If you have many sets of desktop phone equipment, we can help forward all calls for your business. Please contact us directly for assistance at 1.800.888.1300 or via live online chat.