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Flooding Assistance

Flooding Assistance for Midco Customers

At Midco, our customers are our neighbors, friends and family. Our company values compel us to extend a helping hand whenever our customers are facing difficult circumstances beyond their control.

We know that spring flooding is affecting many communities we serve – including our customers and team members. Our top priority is for you to stay safe. However, we know that flooding can put a financial strain and emotional burden on many businesses and families.

Please know that Midco will offer account support to businesses directly affected by flooding situations. To discuss how we can help you during this time, please contact us at 1.800.888.1300 or via live online chat.

Voice Customers

If you have Midco business voice services, you may want to consider forwarding incoming calls to a different telephone number – such as a mobile phone or a number belonging to a family member or friend. You can set up call forwarding directly from your desktop phone equipment.

How to Forward Calls

If you have many sets of desktop phone equipment, we can help forward all calls for your business. Please contact us directly for assistance at 1.800.888.1300 or via live online chat.