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eVOICE

eVOICE

Who: MN, ND and SD phone customers

eVOICE is an option you can add on to your voicemail, so you can retrieve your voicemail using your phone and email. This feature is currently available to Midco phone customers in MN, ND and SD. You’ll receive an email informing you of a message, and you can listen to the message as an audio attachment. From the email, you can choose to save or delete the message as well.

Other robust eVOICE functions include:

  • Storage for up to 100 messages
  • Messages up to three minutes long
  • Saving of new and saved messages for 30 days (saving messages as new does not reset the saved time)

There is no monthly fee for eVOICE. If you need help setting up eVOICE on your account, contact us at 1.800.888.1300.

How to Listen to eVOICE Message

Who: MN, ND and SD phone customers

  1. Log into the email address you used to sign up for eVOICE.
  2. Locate and open any email message from voicemail@midco.net.
  3. Double-click the message’s audio attachment to listen to the voicemail.
    • The audio file is in a Windows media format. If you cannot listen to the attached message, you may need to download a newer version of Microsoft Windows media player. A link to the Microsoft site is available in your eVOICE email message.
    • Make sure the volume on your computer or device is turned up so you can hear the voicemail.
    • Use your audio playback application to fast forward or rewind the voicemail message as needed.

How to Save and Delete eVOICE Messages

Who: MN, ND and SD phone customers

You can save or delete voicemails using your phone menu options, or you can do so within the email you receive.

  • To save a voice message, click Save Message.
  • To remove a voice message, click Delete Message.

After a few moments, you’ll receive a confirmation message that your voicemail was either saved or deleted successfully.

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