Standard call pickup is used often by businesses because you can answer someone else’s telephone call by pressing a preprogrammed button or sequence of buttons on your telephone set.
Many small and medium businesses without a large internal phone system may benefit from directed call pickup. This phone feature enables you to pick up a call ringing at a specific extension number by simply pressing the appropriate sequence of buttons for that extension number.
Your telephone can only pick up one call at a time. The system will give preference to directed call pickup over other incoming calls, which will ring in the order received.
There is a monthly fee for directed call pickup.