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Connect Wi-Fi Devices

Connect Devices to Wi-Fi

It’s a wireless world, and you want to work efficiently with Wi-Fi on your devices – including smartphones, tablets, laptops and more. Here’s where you can find details to add devices to your business Wi-Fi network.

Required to Start: Your wireless network name (also known as your SSID) & wireless network key (password)

If you aren’t able to configure a device or it isn’t listed here, please contact your device provider or manufacturer for additional support.

Wi-Fi Setup Tutorial

Learn how to set up your Wi-Fi when you watch this handy video tutorial.

Wi-Fi Steps by Device

Looking for step-by-step guidance by device? Check out these instructions.

Android Devices

Required to Start: 

  • Your wireless network name (also known as your SSID) and wireless network key (password)
  • Your Android device powered on
  1. On your Android device’s home screen, tap the Apps icon.
  2. Swipe to locate and tap Settings.
  3. Locate Wi-Fi, and tap the on button to turn the Wi-Fi off.
  4. Once the off displays, tap it to turn on the Wi-Fi.

You’ll know you’re connected when Connected displays under your wireless network name.

To return to the home screen, tap the Home icon.

Need help from the device manufacturer? Contact your cellular provider or the device manufacturer. Here’s how to contact some common Android device manufacturers:

iOS Devices

Required to Start: 

  • Your wireless network name (also known as your SSID) and wireless network key (password)
  • Your iPhone or iPad powered on
  1. On your Home screen, tap the Settings app and then Wi-Fi.
  2. Toggle Wi-Fi from on to off.
  3. Toggle Wi-Fi back from off to on.

You’ll know you’re connected when there’s a checkmark next to your wireless network name and a Wi-Fi symbol at the top of your screen.

To return to the home screen, press the Home button, or if you have a newer iPhone, swipe up.

Need help from the device manufacturer? Contact Apple at 1.800.275.2273, or go to Apple online support.

Windows 7

Required to Start:

  • Your wireless network name (also known as your SSID) and wireless network key (password)
  • Your computer or laptop powered on
  1. Select the Windows button and then Control Panel.
  2. Choose Network and Internet and then Network Share Center.
  3. Select Troubleshoot Problems.
  4. Click Network Adapter, and follow the prompts through the troubleshooting assistant.

Need help from the device manufacturer? Go to Microsoft online support.

Windows 10

Required to Start:

  • Your wireless network name (also known as your SSID) and wireless network key (password)
  • Your computer or laptop powered on
  1. Right click on the network connection icon in the lower right corner.
  2. Select Troubleshoot Problems.
  3. Follow the prompts through the troubleshooting assistant.

Need help from the device manufacturer? Go to Microsoft online support.

Mac OS X

Required to Start:

  • Your wireless network name (also known as your SSID) and wireless network key (password)
  • Your computer or laptop powered on
  1. Select the Apple Menu and then System Preferences.
  2. Choose Network.
  3. Select Assist Me and then Diagnostics.
  4. Follow the prompts through the troubleshooting assistant.

Need help from the device manufacturer? Contact Apple at 1.800.275.2273, or go to Apple online support.

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