Fiber Internet Support

Get support for your fiber internet equipment.

Fiber Conversion FAQ

Midco is upgrading its network to deliver fiber directly to some homes. Learn what to expect if your Midco Business services are converting to fiber.

ONU and Wireless Gateway

Learn how your fiber internet technology works – including the optical network unit (ONU), wireless gateway and optional router. Find out how to reboot equipment.

Reboot Equipment

Learn how to reboot your optical network unit, wireless gateway equipment  and optional third-party routers used for business fiber (FTTP) internet service.

Fiber Internet Wi-Fi Networks

Learn how Wi-Fi works with Midco Business Fiber internet. Set and customize your Wi-Fi name and password. Learn how to connect devices to Wi-Fi.

Prefer to chat?

Chat with us using online Chat, or contact us on Facebook or Twitter.

Give us a call.

Want to talk things through? We’re here with technical support 24/7.

1.800.888.1300