If you have a separate third-party router, you may need to also power cycle that equipment.
- Unplug power cable from the back of the router.
- After 30 seconds, plug in the router.
Once power is restored, wait up to five minutes for the third-party router to come back online. Test the connection again by attempting to access a public website, such as Midco.com/Business.
If you require additional assistance, reference your router’s user manual or contact the manufacturer.