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Wi-Fi Networks

Wi-Fi Networks 

This page is meant for fiber internet customers. If you have other Midco Business internet services, see our modems support or fixed wireless support

To connect your wireless devices to your secure, in-business network, you need your Wi-Fi network name, also known as an SSID) and your passcode or network key. 

  • During installation, your Midco technician will change your default network name and password, if you’d like a custom one.
  • You can view and change this information directly in your Midco-provided wireless gateway. (If you have a third-party router for Wi-Fi, follow the manufacturer’s instructions.) 

Why change network details?

  • Setting up a personalized network name makes it easier to find and connect to your Wi-Fi. 
  • You may want to change your password to something you, employees and visitors can more easily remember.
  • Want to a separate network for visitors? Set up a guest network – and change the credentials if you ever need to for security purposes.

Change Your Wi-Fi Name and Password

These instructions apply if you have a Midco-provided wireless gateway. If you have a third-party router, refer to the manufacturer’s instructions for customizing your Wi-Fi network name and password. We recommend waiting to change this information at a slower time for your business or when you are closed.

If you want to change your Wi-Fi password, you can only do so by logging in directly to your wireless gateway (using these directions) or by contacting us. 

Required to Start: Read these important notes about changing your wireless information:

  • If you change your wireless network name or password, you will need to reconnect each device previously connected to your Wi-Fi, if you’d still like them to be online.
  • It can be easier to update all those devices if you change your network password and name (SSID) at the same time, so it’s easier to tell network names apart.
  • You need a device that’s hard-wired or wirelessly connected to your Midco wireless gateway.

To access your wireless network credentials, and if you wish, change them:

  1. Open your web browser, and type 192.168.0.1 into the web address/URL. Press Enter.
  2. On the login page, enter the following:
    • Username: cusadmin
    • Password: your current Wi-Fi password
  3. Click Login.
  4. Choose Wireless in the page’s top menu (or use the menu icon for mobile or small browser windows). Select Basic Settings.
    • Do not select the Wireless tab lower on the screen. Although it contains network information, you aren’t able to edit from this screen.
  5. By default, the 2.4 GHz network information displays. To view the 5 GHz network details, click the 5G tab.
  6. If you’d like to change your wireless network name (SSID), click the 2.4G tab. Delete the current network name, and then type your new network name.
    • We recommend a network name of at least six characters, and no spaces are allowed.
    • If band steering is enabled, the 5G tab will show a grayed-out network name. When you change the name for 2.4 GHz, it will update for 5G as well.
    • If band steering is not enabled, you must change the network name manually. Click the 5G tab, and type a new network name. Be sure to include ‘5G’ at the end of the network name.
  7. If you’d like to change your network key or password, delete the current password, and then type your new password.
    • Your password must be eight characters long. You can have the same password for your 2.4 GHz and 5 GHz networks.
    • If band steering is enabled, the 5G tab will show a grayed-out network name. When you change the name key for 2.4 GHz, it will update for 5G as well.
    • If band steering is not enabled, you must change the network key manually. Click the 5G tab, and type a new network name.
  8. Click Save Changes.
  9. If you changed the network information from a Wi-Fi connected device, you’ll be disconnected from the internet. Reconnect all necessary devices with the new network credentials.

The default network name (SSID) and password (network key) for your wireless gateway typically appears on the back or bottom of the equipment. During installation, a Midco technician will change your default network name and password, if you’d like a custom one. If you need to update this in the future, contact Midco support.

We recommend you change your network name and password to something unique to you at installation.

  • Setting up a personalized network name makes it easier to find and connect to your Wi-Fi.
  • You may want to change your password to something you can more easily remember for you and your visitors.
  • Want to keep short-term visitors off your network? Visitors can use the public guest network and you don’t need to worry about people accessing your private network.

Update Guest Network Information

These instructions apply if you have a Midco-provided wireless gateway. If you have a third-party router, refer to the manufacturer’s instructions for customizing your Wi-Fi network name and password. We recommend waiting to change this information at a slower time for your business or when you are closed.

  1. Open your web browser, and type 192.168.0.1 into the web address/URL. Press Enter.
  2. On the login page for your modem, enter the following:
    • Username: cusadmin
    • Password: your current Wi-Fi password
  3. Click Login.
  4. Choose Wireless in the page’s top menu (or use the menu icon for mobile or small browser windows).
  5. Select Guest and update the network name and/or password fields as needed.
  6. Click Save Changes. Your wireless settings are now updated.

Update Basic Static IP Information

These instructions apply if you have a Midco-provided wireless gateway. If you have a third-party router, refer to the manufacturer’s instructions for customizing your Wi-Fi network name and password. We recommend waiting to change this information at a slower time for your business or when you are closed.

  1. Open your web browser, and type 192.168.0.1 into the web address/URL. Press Enter.
  2. On the login page for your modem, enter the following:
    1. Username: cusadmin
    2. Password: your current Wi-Fi password
  3. Click Login.
  4. Choose Basic in the page’s top menu (or use the menu icon for mobile or small browser windows)
  5. Click on WAN Setup, then ensure that your Assign WAN IP Manually setting is selected to enabled.
  6. Click Save Changes.

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