Setup

1. Download and open the Midco Business Wi-Fi Pro app. 
2. Tap on Set up Plume. 
3. Review the Terms and Conditions. Select Accept. 
4. Enter your Full Name and the Location Name of your business.  
5. Enter your email. Entering a password is optional. 
   • If you already have Midco Wi-Fi for your home, you will need to use a different email for your Midco Business Wi-Fi Pro account. 
   • You can use the Magic Link instead of a password. The Magic Link sends a link to your email every time you need to log into the Midco Business Wi-Fi Pro app. 
6. Tap on Next. A verification email or Magic Link will be sent. 
7. Open the email and tap on Verify email link. Open the Midco Business Wi-Fi Pro app. 

Set up varies slightly depending on your network setup and equipment. 

1. Plug a pod into your modem, optical network unit (ONU) or router using the included Ethernet cable. 
   • This pod will be the gateway pod of your network. 
   • When available, a pod AX should be used as the gateway pod as well as the left Ethernet port. This port is marked with a globe and supports up to a 2.5 Gigabit WAN connection. 
2. Plug the pod into an outlet. The LED should start to slowly pulse as it finds its connection to the cloud. 
3. Restart the modem, ONU, or fixed wireless adapter or router. 
   • If you are connecting the pod directly to a modem, ONU, or foxed wireless adapter or router, you will have to disconnect it from power for at least 30 seconds. Once 30 seconds have passed, turn the power back on to ensure the pod receives an IP address. 
   • Usually, restarting the modem, ONU or fixed wireless adapter again is not necessary when a pod is connected directly into it. 

SSID stands for service set UD and is the name of a Wi-Fi network.  

1. Enter the Secure Wi-Fi zone name and password. 
   • This zone will be used for anything you want to keep separate from the rest of the network, such as security cameras, point-of-sale systems and file servers.    
2. Enter the Employee Wi-Fi zone name and password. 
   • This zone will be used for you and your employees' devices. 
3. Enter the Guest Wi-Fi zone name. Toggle Enable Guest Wi-Fi depending on if you want to offer a guest network. 
   • This zone is for your guests and only has Internet access. 
   • You can also limit internet usage for your guests. 
   • The Guest Portal is created after initial setup. 

1. Place the remaining pods throughout your workspace.  
   • Pods should be placed no more than 30 to 40 feet apart.  
   • Avoid placing them in areas where they can be easily accessed by your guests. 
   • Once a pod is plugged into an outlet, the LED light will slowly pulse while it finds a connection. Stay near the pod until the Midco Business Wi-Fi Pro app confirms the pod has been found. 
   • Once successfully connected, the LED will turn off. 
2. Tap All Done once all pods are active.  
3. The pods will download and install any available firmware updates and then reboot. Tap on Next to continue. 
4. Choose whether you will allow the Midco Business Wi-Fi Pro app to send you notifications. These can be changed later in your phone settings.  
5. You will be prompted to join the network. 

Native support for PPPoE, VLAN or fixed IP is available for pods and pods with Wi-Fi 6 running firmware version 3.4.1.98 or later. Pods must have all configurations removed and you must enter an advanced configuration after the pods are wiped. Please contact the Midco support team if you need this option.

During the initial setup process:

1. Complete the step for Creating Your Account and Location (above). 
2. When the Midco Business Wi-Fi Pro app provides instructions for connecting the first pod, select Other setup options… (located above the Next button). 
3. Select Advanced configuration. 
4. Touch the pod connected to your modem with your phone. 
5. Tap on Set up advanced configuration.  
6. Select the type of connection your ISP supports: Fixed IP, PPPoE or VLAN. 
7. Enter the required parameters. Contact us if you don't know them. 
8. Next you will pair the pod: 
   • iOS users will have to Copy the Bluetooth pin and enter it in the field located on the following screen. 
   • Click on Pair to first check the Bluetooth connection. Then, as the second step, parameters for fixed IP, PPPoE or VLAN settings will be pushed on the Gateway pod. 

Remember to turn off your old Wi-Fi to ensure the best performance. If your previous SSID (Wi-Fi network) name and password were used for either the Secure or Employee zones, the devices should connect automatically as soon as the previous Wi-Fi is turned off.

During set up, the app will ask if you turned off your old Wi-Fi network. If you did, you can mark this as Yes. If not, it will provide instructions on how to turn it off. 

Once initial setup is complete, you can configure the additional features: 

• Guest Portal
• Employee Profiles
• Secure device sharing with employees
• Local DNS server