All business customers can establish and use email accounts with Midco. To set up email accounts for business, contact Customer Service or log in to My Account.
How does Midco provide SPAM and virus protection for my email account?
We provide SPAM and antivirus protection for email accounts your business has set up with your Midco email addresses. We recommend you implement your own SPAM and antivirus protection for services not hosted by Midco, to help protect your business from viruses, spyware and malware.
Go to the Manage My Services section. On the right side, click Manage Email Accounts.
On the Manage Email Accounts page, review the email addresses currently associated with your account.
Click Add Email Account.
On the Add New Email Account page, enter your preferred Email ID. An Email ID can include letters, numbers, periods, underscores and dashes – but no special characters.
Enter the preferred Display Name, which is used for display purposes. Most users enter their first and last names as their display name.
In the New Password and Confirm Password fields, type the password.
Be sure to choose an alphanumeric password that’s between 8–24 characters long. A strong password should look like a random string of characters and numbers, and should not include personal information or dates unique to you.
Click Save. You have added a new email address to My Account.
NOTE: If the email ID you choose is already in use, you will be notified right away. Creating a new email takes 30–45 seconds. An indicator on the page will let you know it is processing. Please wait, and don’t hit refresh or navigate away from the page. Once your new address has been created, you can immediately log in to your email account.
How to log in and check your email
Midco makes it easy to log in and check your email from anywhere with an internet connection.
Enter your email address and password, and click Log In.
Open, read, save or delete messages just as you would on your business computer.
NOTE: If you wish to save keep certain email messages outside of your inbox, be sure to save them to your business computer by clicking on the more icon, then download as .eml. You can also save these messages in a separate email program, such as Outlook or Mac Mail.
How to change your email password
If you forgot your password, or want to change it for security purposes, it’s easy to do.
Go to the Account and User Details section. On the right side, click Edit My User Profile.
On the User Profile page, click the drop down area for the My Password section.
In the New Password and Confirm Password fields, type your new password.
Be sure to choose an alphanumeric password that’s between 8–24 characters long. A strong password should look like a random string of characters, and should not include personal information or dates unique to you.
Click Save. Your new password is in place.
NOTE: For your privacy and security, know that Midco will NEVER ask you to send us your passwords by email or any other method. If you receive an email asking for your password, please report this to us immediately. It’s likely the email is fraudulent and could potentially compromise your personal data and computer security.
How to set up your email on your computer or device
Visit our Tech Tips section for step-by-step instructions to set up your email. Use the following settings when setting up your email. Use the secure settings when you're using a hotel or airport wireless connection, sending and receiving email outside a Midco network, or on any mobile device.
Incoming server: popa.midco.net
If POP server, server port number = 995
If IMAP server, server port number = 993
Outgoing server: smtpa.midco.net
Port 25, Port 465 or Port 587
Requires a Secure Connection (SSL) or TLS must be checked (depending on the device)
Outgoing server settings may require your full username/email address and password
Must select Outgoing Server Requires Authentication
Do not select Secure Password Authentication (SPA)
User name: enter your full email address
Password: password for your email address
Incoming: pop.midco.net (server port number = 110)
Outgoing: smtp.midco.net (server port number = 25)
User name: full email address
Password: password for your email address
If you’re not connected to a Midco internet connection, outgoing emails will not be sent.
From the dropdown, select Tuxedo, and click Sign in.
In the top row of buttons, choose Address Book and then Export.
A .csv file with your contacts list will download on your computer, typically to your downloads folder. If the file downloaded somewhere else, take note of the location as you need it for the import steps.
In your web browser, go to Midco Email. Enter your InvisiMax email address and password, and click Sign In.
At the top of the page, choose Contacts.
On the Contacts screen, locate and click the down arrow to the right of the trash bin icon. Click Import.
Navigate to the .csv file you exported from your previous email account. (As noted earlier, this file may be in My Documents, Downloads or your Desktop.)
Click the file name and then Open. A confirmation message will display when your information has been imported, and the contacts will appear in your Midco email contact list.