Resetting your cable box may help resolve error messages that display on some or all channels.
- Unplug the power cord from the back of your cable box or at the wall outlet for 15 seconds.
- Reconnect the power.
After the box powers on, most channels should be available for immediate viewing, however, the menu, and other features may take up to 30 minutes to load or become accessible. If your cable box has an interactive on-screen guide, the first hour of guide information should display within 30 minutes. It may take multiple hours for the guide to display full programming information.
If you still need assistance, please contact us.