Setup

1. Go to the My Account login page and select Register here. 
   
2. On the Registration page, select Business as the Account Type. 
   
   
3. Enter your Account Number, Business Name and PIN. Then select REGISTER.
   • Your Account Number and Business Name should be entered with the exact spelling and punctuation that appears in the Billing Summary section of your monthly statement.
   • All business accounts (non-advertising) should have an account PIN.
4. Under Account Profile, enter a Nickname for the specific account if you wish. This is recommended if you have multiple Midco business or advertising accounts.
   • Examples: Headquarters, Downtown Location or Huron Clinic

5. Under Account Profile, enter your First Name, Last Name and Email Address (required). Re-enter your Email Address to confirm.

   • Important: After you register, we’ll send a confirmation email to confirm and activate your My Account. This activation link expires after 24 hours.

6. Check the box to enroll in paperless billing if you would like. 
   • Note: Paperless billing does not mean your monthly statements will be emailed as PDFs. You’ll receive an email notification each month when your statement is ready, prompting you to log in to My Account to view it. Enrolling in paperless billing turns off mailed paper statements, so email notifications will be your only billing reminder.
     
7. Choose a Username and Password. Re-enter your Password to confirm it. 

   • Note: Your username is different than the email address you used to register. You can use your business or department name (Examples: SDCookieShop or MyBankAccountsPayable). 

   • For security purposes, choose an alphanumeric password that’s 8-24 characters long. 

   • Special characters (such as !, @ and ?) are not allowed. 

   • A strong password should appear to be a random string of characters and should not include personal information or dates that are easily identifiable.

   • If your username is already taken, consider adding a number or special character (Example: SDCookieShop12). 

   • A bar will display the strength of your chosen password.
     

8. Under Security, choose your security questions and answers. 
   
   • These will be used to verify your identity if you ever need to reset your My Account password. 
     
9.  Review the Terms of Service and Privacy Policy. Check the box to confirm that you agree and click  Complete.

Check your email (including junk and spam folders) for a message from Midco. Click the ACTIVATE NOW button in the email to confirm your email address, activate your My Account and complete registration. 

Log in to My Account to enroll in paperless billing and auto pay, pay an existing bill, sign up for electronic notices from Midco and take advantage of other helpful tools. 

If you have multiple accounts with Midco Business, you can manage them all with a single My Account login. 

1. Log in to My Account.
2. Navigate to the Account and User Details section.
   
   
   Click ADD ACCOUNT.
   
   
3. On the Add Account page, choose the Account Type and enter the Account Number and Business Name.
   • These should be entered with the exact spelling and punctuation that appears in the Billing Summary section of your monthly statement.
4. Enter your four-digit PIN associated with your account and click ADD ACCOUNT.
   • You should have received your PIN from your fulfillment coordinator in an email.
   • If you do not know your PIN, please contact your account executive or call Business Client Care at 1.800.888.1300. You will need the name of your business’s contract signer to obtain your PIN and your account number. 

The new account is now added to your My Account login. 

To view details for different accounts, use the dropdown near the top of your My Account homepage to switch between them. 

To set up a nickname for the added account, click the Edit button next to Nickname within the Account Details page. 

1. Log in to My Account. 
2. Go to the Account and User Details section. On the right side, click Add Authorized Users. 
3. Enter the email address of the user you wish to add, and select the accounts they should have access to.
4. Click Add User.  

The authorized user will receive an email invitation and must click the activation link in that email. The link is only valid for one week. 

The activation link will take the new authorized user to the Edit My User Profile page. After the new authorized user creates a username and password, they can log in to My Account and access information based on the roles you established. 

You can access My Account from any computer with an internet connection and a web browser that supports 128-bit encryption. For more information or to upgrade your software, click on the link below for your browser type. My Account is optimized for the three most recent versions of the following browsers: 

• Google Chrome
• Internet Explorer
• Mozilla Firefox

With My Account, Midco has implemented several methods to keep your information secure: 

• A unique user ID and password known only to you
• Secure socket layers (SSL) to protect your internet connection and information from outside inspection
• 128-bit encryption makes your information unreadable as it travels across the internet
• Automatic sign-out after 20 minutes of inactivity 

When enrolling in online accounts, making payments and shopping online, we strongly recommend using a private computer on a password-protected internet connection. Using public computers (such as schools and libraries) or accessing your computer or device on public Wi-Fi increases the risk of your information being compromised.