What is Wi-Fi Now and how can it position your property over the competition?
Read time: 4 min.
As a property manager or owner, your number one goal is to get renters in the door so they can have a safe and comfortable place to call home. While there are many amenities tenants look for, research shows high-speed internet and reliable Wi-Fi are at the top of the list. So much so that it’s ranked higher than in-unit laundry.1 Tenants know what they want, and Midco has a leading-edge service to help with this at no additional cost to you.
What is Wi-Fi Now?
Wi-Fi Now is a cutting-edge internet service offered by Midco. It’s a preinstalled, individual-pay Wi-Fi service for multi-dwelling unit (MDU) properties.
Wi-Fi Now is a value-added amenity provided at zero cost to the property manager or owner that helps tenants instantly enjoy the comforts of their new home. Tenants individually sign up for this service and work directly with Midco for payment, giving them immediate access to the internet upon move-in.2 Once you sign on with Midco to provide Wi-Fi Now to a property, Midco schedules a time to outfit the entire facility with its Wi-Fi infrastructure at no cost.
Individual wireless modems – gateways – are installed in each unit. One of the many perks of installing Wi-Fi Now at your property is that the modem and router are packaged together in one piece of hardware. Depending on the unit layout, Midco will work with each owner to decide where the equipment should go to optimize Wi-Fi coverage in the unit while being mindful of aesthetics and convenience.
Once a renter moves in, they can sign up to activate their Wi-Fi Now simply by scanning the QR code located on the gateway. This will take them to the Midco Wi-Fi Now connection site. Here they’ll walk through a quick and easy sign-up process, including account creation, selection of desired features and payment. Within minutes, a tenant’s modem is activated, and they have internet access.
Midco Wi-Fi Now FAQ
Who pays for this service?
Tenants are responsible for paying for this service and will pay Midco directly.
What additional charges or expenses exist for property managers?
Wi-Fi Now is a value-add amenity property managers can utilize and promote at zero cost.
What features are included in Wi-Fi Now?
The features on Wi-Fi Now are the same ones that our customers experience with Midco Wi-Fi. All of these features can be controlled through the Midco Wi-Fi app, which you can download right to your phone. This includes:
- Ad blocking
- Parental content controls
- Nightly Wi-Fi optimization process
- Security and control with the Midco Wi-Fi app
- Built-in malware, spyware and ransomware protection
- Up to 1 gig for upload and download, depending on the area
Who do tenants call to troubleshoot their Wi-Fi Now?
Tenants are responsible for setting up, managing and troubleshooting their Wi-Fi Now accounts. If there are any issues, tenants work with Midco directly. Midco’s team of local experts is available 24/7 to provide the necessary support.
How are updates handled?
With technology advancements, Midco can handle most software updates remotely.
What if the tenant doesn’t want Midco services?
That’s ok, too. Tenants can choose to go without services completely, or they can choose a different service provider. The Midco equipment provided in the unit will simply go unused.
Reasons to Consider Wi-Fi Now for Your Property
Having Wi-Fi Now available at your property has some big benefits, especially for your renters. Wi-Fi Now allows your tenants to:
- Pay individually
- Gain access to internet and Wi-Fi instantly
- Customize services to best fit their budget and lifestyle
- Experience upload and download speeds up to 1 gig, depending on the area
- Eliminate the need to call and schedule an install time with a technician2
- Deactivate service seamlessly with one call to MidcoSkip the extra stops to return equipment
- Get all the added benefits of Midco including excellent customer service, fast and reliable internet and state-of-the-art Wi-Fi!
Midco understands that as a property manager or owner, you have a lot of information to share with new tenants. That’s why Midco Wi-Fi Now has onboarding assistance for tenants. These packets explain everything about the product, setup, payment, troubleshooting, etc., making it easy for your tenants – and even easier for you.
Getting Started with Midco Wi-Fi Now
Midco wants you to feel confident and comfortable offering Wi-Fi Now at your property. If you’re curious to see how this cutting-edge technology could work at your property, contact us to get the conversation started.
1 Variety: Broadband, Wi-Fi More Important Than Clean Underwear for Apartment Dwellers, Survey Finds
2 Depending on the current setup of a unit and additional Midco products ordered, services may not be readily available, and a professional installation visit may be required.
1 Variety: Broadband, Wi-Fi More Important Than Clean Underwear for Apartment Dwellers, Survey Finds
2 Depending on the current setup of a unit and additional Midco products ordered, services may not be readily available, and a professional installation visit may be required.