Moving Residents Into a Better Experience

Lloyd Companies has been a stalwart in the properties business for decades, providing people in South Dakota and Iowa with places they can live, work and enjoy life in.  

“We're really proud of being able to provide housing for people who may otherwise not have a home,” explained Ashley Lipp, Vice President of Residential Property Operations at Lloyd Companies. “We do really impactful projects for affordable housing. That is something that we're passionate about as a company. We have projects like that in Sioux Falls and Rapid City, along with our luxury portfolio that you see downtown Sioux Falls. We really make it a point to be able to serve people in all walks of life.” 

To help make all their different types of properties feel like home, Lloyd relies on Midco. 

“We've worked with Midco a lot throughout the years, and it's been kind of fun because as we've grown, Midco has grown right along with us,” remarked Lipp. “We develop, construct and manage several new projects every year, and we're constantly in touch with Midco to make sure that they have the infrastructure in place to be able to service those new projects on opening day, which is really important to us because it ultimately impacts our end user and our customers.” 

Keeping the customer happy is always at the top of the minds of the Midco team members. That’s why communication and a quick response is essential to keeping everyone connected.  

“I think the thing that I appreciate the most about Midco is inevitably something is going to go wrong, right? That's just what happens with new projects,” explained Lipp. “And Midco is always available to come and help when problems arise. They're very responsive. They come out right away to solve the problem, which again helps our customers, our residents, new businesses moving in, and it's really nice to work with vendors who care about your customers as much as they do their own.” 

The Smart Choice for Smart MDUs 

While Lloyd’s commitment to their residents has remained constant since its start 50 years ago, a lot has changed when it comes to what people are looking for in a place to live and work.  

To keep upping their multi-dwelling unit (MDU) game, Lloyd Companies injected more connectivity possibilities in their buildings.  

“The Steel District is special,” said Lipp. “It has an office tower. It has a parking ramp that is wrapped by apartments with commercial on the first floor. It truly is unlike anything else in Sioux Falls. This was a massive project that required a lot of work, effort and of course the technology is the part that Midco played a large part in. Each unit is set up to be a smart home, which just requires an extra level of technology and attention to detail. On opening day, Midco was there to make sure that our first residents had access to what they needed.” 

And it’s not just the people at the Steel District that can tap into Midco’s expertise when it comes to a fully connected home.  

“When our new residents move into an apartment or their new home, Midco is always the recommended vendor,” stated Lipp. “The capabilities that Midco offers with their internet and cable services are unrivaled in Sioux Falls. We have some systems set up where they can walk into their new home and get set up with their internet services right from their cell phones.” 

A Partner Into Tomorrow 

As technology evolves and what the customer wants continue to change, Lloyd can rely on the partnership they’ve already built with Midco to help them prepare for the future and keep their business going strong. 

“Lloyd has accomplished a lot,” said Lipp. “We've been in business for over 50 years, but none of this would've been possible without partners like Midco and so many other businesses out there.”