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Call Search

Contacts

To access your contact directory, select Contacts from the main menu.

 

To add a contact

You can add a contact in multiple different ways via your Softphone app:

  • From the Contacts menu:
    1. Press the +. If applicable, select where to save contact to.
    2. Enter the contact details.
    3. Press Save.
  • From the Keypad menu:
    1. Enter a number.
    2. Press the Add Contact icon.
    3. Press CreateContact, or select an existing contact to edit.
    4. Enter the contact details.
    5. Press Save.
  • From the Call History menu:
    1. Select the call record.
    2. Press the Add Contact icon.
    3. Press Create Contact, or select an existing contact to edit.
    4. Enter the contact details.
    5. Press Save.

To dial a contact from your contacts directory

  1. Go to Contacts.
  2. Select the appropriate contact.
  3. Press the Call button.

To search for a contact

  1. Go to Contacts.
  2. Press the magnifying glass, and then in the search bar, begin typing any part of the contact name.
  3. Select the contact when it appears.

To SMS message a contact

  1. Go to Contacts.
  2. Select the appropriate contact.
  3. Press SMS and select the appropriate contact number.
  4. Select which messaging app you’d like to use to send a SMS message, then your device will start a new conversation with your contact.
  5. Type your message and press send.
See All Softphone Tutorials

Video tutorials are available for some of the most common features on the Softphone app. Check them all out in our tutorial playlist.

VIEW TUTORIALS