Getting Started

Welcome to VoIP!

From easy-to-follow tutorials to quick start guides, this is the place for all your VoIP needs. We want the setup and support of your VoIP services to be as user-friendly as possible. Explore this page and our other links to find the information you need for features from auto-attendant to voicemail.

Set up your VoIP phone.

Getting up and running is easy. Follow along with our video tutorial to start using your phone equipment.

Manage your VoIP features.

Get everything set up just the way you like it – and need it – with these video tutorials and support for your users and administrators.

Voicemail

When you use Midco Business VoIP phone, it’s easier than ever to check your voicemail on your phone. Get instructions for your model.

Learn More

Auto-Attendant

Automatically transfer callers to extensions, voicemails or live support using a recorded greeting menu – without a receptionist. 

Softphone

Get calls right to your computer or mobile phone to stay connected. See how to set up softphone on your device.  

Learn More

Basic Operations

CommPortal Operations

Find Your Quick Start Guide

Our quick start guides make it easy to find instructions for all your VoIP features. Download yours below, or check out all phone models

Prefer to chat?

Chat with us using online Chat, or contact us on Facebook or Twitter.

Give us a call.

Want to talk things through? We’re here with technical support 24/7.

1.800.888.1300