Call Park

You can only enable this feature after your administrator has set up call park orbits.

1. Go to the Tools menu. Click Options and then Calls.
2. Check the box for Enable call park.

1. While you’re on an active call, click Call Park.
2. Select the appropriate park location. Your call is now located in a call orbit that you or someone else can pick up from another device or Softphone.

From your Softphone on your computer, you can retrieve a parked call in one of two ways:

1. When you have a call parked in a call orbit, click Call Available to Pull.
2. Select Pull Call from the pop-up window. You will then be connected to the call. 

OR

1. Go to the Tools menu, and click Call Park.
2. Click Pick Up Call in the appropriate orbit. You will then be connected to the call.