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Email Setup

Below is related information and resources for email setup on wireless devices.

An additional option for Midco® Business cable TV subscribers is to locate the Tech Tips folder in the ON Demand main menu.

If you are unable to configure a device or if it is not listed below, please look through other phones for software with similar screens to your phone and, if it is not found, contact your device provider or manufacturer for additional support.

iOS – Auto Configuration

  1. Go to ios.midco.net on your device.
  2. Enter the following information on the setup page.
    • Email Address: Full email address
    • Full Name: Name people will see the email coming from
    • Password: Email address password
  3. Tap Request Configuration.
  4. On the Install Profile screen, tap Install.
  5. On the Install Profile popup, tap Install Now.
  6. On the Profile Installed screen, tap Done.
  7. Open the Mail icon from the home screen to check your email.

iOS – Manual Configuration

  1. From the home screen, tap Settings.
  2. Tap Mail, Contacts, Calendars.
  3. From the Accounts section, tap Add Account.
  4. Choose Other.
  5. Tap Add Mail Account.
  6. On the New Account screen, enter the following information.
    • Name: Name as it will appear on outgoing emails
    • Address: Full email address
    • Password: Email address password
    • Description: Optional description of email account
  7. Tap Next.
  8. Tap POP.
  9. In the Incoming Mail Server section, enter the following information.
    • Host Name: popa.midco.net
    • Username: Full email address
    • Password: Email address password
  10. In the Outgoing Mail Server section, enter the following information.
    • Host Name: smtpa.midco.net
    • Username: Full email address
    • Password: Email address password
  11. Tap Save.
  12. From the Accounts screen, tap the email account you added.
  13. Tap Advanced.
  14. Under Outgoing Mail Server, choose SMTP.
  15. Under Primary Server, tap smtpa.midco.net.
  16. In the Outgoing Mail Server section, confirm/enter the following information:
    • Host name: smtpa.midco.net
    • User Name: Full email address
    • Password: Email address password
    • Use SSL: ON
    • Authentication: Password
    • Server Port: 25 (or 465)
  17. Tap Done.
  18. Choose email account description (in the upper left corner).
  19. Tap Advanced.
  20. In the Deleted Messages section, confirm the following information:
    • Remove: After one week
  21. In the Incoming Settings section, confirm/enter the following information:
    • Use SSL: ON
    • Authentication: Password
    • Delete from server: Never
    • Server Port: 995
  22. Press the Home button to return to the home screen.
  23. Tap Mail to access your email inbox.

Android – Manual Configuration

  1. From the Home screen, choose the Apps icon (located at bottom edge of screen).
  2. Tap Email.
  3. Enter the following:
    • Email Address: Full email address
    • Password: Email Address Password
  4. Select Next.
  5. Tap POP3.
  6. Enter the following:
    • Username: Full email address
    • Password: Email address password
    • Server: popa.midco.net
    • Port: 995
    • Security type: SSL/TLS
    • Delete Email From Server: When I delete from Inbox
    • Authentication Type (if presented): Auto
  7. Tap Next.
  8. Enter the following:
    • SMTP server: smtpa.midco.net
    • Port: 465
    • Security Type: STARTTLS
    • Require Sign In: Checked
    • Username: Full email address
    • Password: Email address password
  9. Tap Next.
  10. Under Inbox Checking Frequency, select options for preferences on new email.
  11. Tap Next.
  12. Enter an account name and outgoing name displayed on emails sent.
  13. Tap Finish.

Windows Phone

  1. Swipe left to get to the App list.
  2. Select Settings, then Email + Accounts.
  3. Select Add an account, and choose Other account.
  4. Type your full email address in the email address box.
  5. In the password box, enter your password. Your password will either be your account number or your custom created password.
  6. Select Sign in.
  7. Select Advanced. If the Advanced button doesn't appear, and your phone attempts to find the settings and fails, select Try again. It will fail to find the settings again, but the Advanced button will appear.
  8. Select Internet email account and enter the following information:
    • Account name: Name for account
    • Your name: Name that will show on emails sent
    • Incoming email server popa.midco.net
    • Port: 995 (some phone auto-populate this information)
    • Account Type: POP3
    • User name: Full email address
    • Password: Account number or customer created password
    • Outgoing (SMTP) email server: smtpa.midco.net
    • Port: 25 (Some phones auto-populate this information)
    • Outgoing server requires authentication: checked
    • Use the same user name and password for sending an email: checked
  9. Select Advanced settings and check the boxes for Require SSL for incoming email and Require SSL for outgoing email.
  10. Choose Sign in.

Windows Surface (Outlook 2013)

  1. Open Outlook 2013.
  2. Select File.
  3. Choose Info.
  4. Select Add Account.
  5. Enter the following information on the Auto Account Setup window. 
    • Your Name: Enter name as it should appear on emails
    • Email Address: Full email address
    • Password: Account number or customer password
    • Retype Password: Enter password again
  6. Select Next to complete setup.

Email auto configuration will use the following secure mail server settings:

  • Incoming Server: popa.midco.net
  • Incoming Server Port: 995
  • Outgoing Server: smtpa.midco.net
  • Outgoing Server Port: 587
  • Connection Type: TLS
  • Copy of Message Left on Server: Yes
  • Remove from Server after 14 days