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PC Desktop

Please note that some features must be enabled on your account so that you can use them. Contact our business support team for questions and assistance at 1.800.888.1300.

Current Softphone Version for PC Desktop: V2.32.16.20086

Download PC software

Access Quick Start Guide

To install the software

  1. Click the Download PC Software button above.
  2. Once the file has downloaded, click Run to begin the installation process.
  3. Follow the prompts to set application settings, and click Install.
    • Once the installation is complete, Midco Softphone will open automatically. If it does not, use your File Explorer to find Midco Softphone.

To log in for the first time

  1. Enter your 10-digit number.
  2. Enter your case-sensitive password provided by Midco. If softphone has already been installed on another device, the password will be the same as the initial device. This is also the password used for CommPortal access.
  3. Click Login.
  4. Read through the End User License agreement, and click Accept.
See All Softphone Tutorials

Video tutorials are available for some of the most common features on the Softphone app. Check them all out in our tutorial playlist.