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Caller ID

Caller ID

With caller ID, you can find out who is calling you without having to pick up the phone!

  • After an incoming call’s first ring, a caller’s number and/or name appear on your phone (if it includes this feature) or on an external display unit you can buy separately.
  • Callers who block their caller ID information will display as private or anonymous on the caller ID.

If you want to block incoming callers who have blocked their own caller information from displaying on your caller ID, learn more about anonymous call rejection.

This optional phone service is available from Midco for an additional monthly fee.

How to Use Caller ID

When you subscribe to this feature, no other customer activation is necessary with Midco. You'll want to follow the directions included with your third-party caller ID display unit.

  • If you'd no longer like to see caller information, dial *87 to deactivate.
  • Dial *65 to activate caller ID and display incoming callers’ names and numbers on your caller ID screen.

How to Block/Unblock Your Info from Caller IDs

By default, your name and phone number will appear on the caller ID equipment of those you call, unless you have chosen non-published service. Contact Midco customer care if you're interested in this feature. If you'd like to block your information from displaying when you make a specific phone call, you can activate caller ID block on a per-call basis.

To activate caller ID block:

  1. Dial *67.
  2. Enter the phone number you’d like to call. If the receiving party has caller ID, it will display “Private,” rather than your name and number.
  3. When the call is complete, hang up.

Your caller ID feature is restored.

To unblock your caller ID:

  1. Dial *82.
  2. Enter the phone number you’d like to call. If the receiving party has caller ID, it will display your name and number.
  3. When the call is complete, hang up.

Caller ID blocking is restored.

How to Avoid Caller ID Spoofing

Although caller ID displays are helpful for identify incoming callers, this service can be susceptible to fraud caller ID spoofing. Fraudsters can deliberately falsify the phone number that’s relayed on the caller ID to disguise the identity and originator of the call.

Midco uses a robust robocalling solution that uses a combination of advanced analytics, overwriting of a caller ID name and STIR/SHAKEN  technology to evaluate inbound/outbound calls – and compare data with other phone carriers. While the robocall mitigation technologies cannot stop all spam calls entirely, it can help you avoid bad calls and only answer good ones. You will see “Potential Spam” on your caller ID when a suspected robocall is coming in.
Learn more about preventing unwanted callers

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