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Call Waiting

What is call waiting?

Call waiting enables you to receive a notification of an incoming call when you’re currently having another phone conversation. When you’re using a phone with call waiting capabilities, you’ll hear a quick beep when an incoming call occurs. You can place the original caller on hold to take the second call, or switch between the two calls.

There is no monthly fee for call waiting.

How to use call waiting

  • When you hear the tone, press and release the Flash button or receiver button on your phone and greet your new caller.
  • To alternate between calls or return to your first caller, press and release the Flash button or receiver button on your phone. 
  • To end either conversation, simply hang up. If one caller is still on the line, your phone will ring. When you pick up the call, you will be connected to the caller again.

How to turn off call waiting before making a call

  1. Push *70 on your touch-tone phone. You will hear three short tones followed by a dial tone.
  2. Place your call.

Call waiting is automatically restored when you hang up.

How to turn off call waiting during a call

  1. During the conversation, press and quickly release the receiver button on your phone. 
    • If you do this while a call is coming in, you will answer the incoming call.
  2. Push *70 on your touch-tone phone. You will hear three short tones followed by a dial tone.
  3. Press and quickly release the receiver button on your phone to return to your conversation. 

Call waiting is restored when you hang up.

What is call waiting ID?

With call waiting ID, your caller ID displays who is calling while you’re on the phone with another person. When an incoming call occurs, you’ll hear a quick beep. The caller ID on your phone or other hardware displays the name and number of the caller.

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