eVOICE is an option you can add on to your voicemail, so you can retrieve your voicemail using your phone and email. You’ll receive an email informing you of a message, and you can listen to the message as an audio attachment. From the email, you can choose to save or delete the message as well.
There is no monthly fee for eVOICE. If you need help setting up eVOICE on your account, contact us at 1.800.888.1300.
How to Listen to eVOICE Message
Log into the email address you used to sign up for eVOICE.
Double-click the message’s audio attachment to listen to the voicemail.
The audio file is in a Windows media format. If you cannot listen to the attached message, you may need to download a newer version of Microsoft Windows media player. A link to the Microsoft site is available in your eVOICE email message.
Make sure the volume on your computer or device is turned up so you can hear the voicemail.
Use your audio playback application to fast forward or rewind the voicemail message as needed.
How to Save and Delete eVOICE Messages
You can save or delete voicemails using your phone menu options, or you can do so within the email you receive.
To save a voice message, click Save Message.
To remove a voice message, click Delete Message.
After a few moments, you’ll receive a confirmation message that your voicemail was either saved or deleted successfully.