We periodically receive reports that cybercriminals are falsely stating they’re from Midco. If you have experienced this or question whether Midco is involved, please contact us at 1.800.888.1300.
If you have clicked on a link from a potentially malicious email message or website that’s representing itself as Midco, we want to investigate. Contact us at 1.800.888.1300.
If you have clicked on such a link, we advise that you:
- Notify your credit card company (in the event you provided credit card information).
- File a fraud alert with one of the credit reporting agencies: Equifax, Experian, TransUnion or Innovis. Each agency is required by law to notify the others. The alert lasts for 90 days, is free and can be renewed. Review the FTC Place Fraud Alert instructions for details. Please note that consumers who can demonstrate they are victims or are likely victims of identity theft can apply for a long-term fraud alert that lasts up to seven years.
- Notify your local police department of the fraud and request a copy of the police report.
Internet fraud can occur at any time, but there are sensible, simple ways to protect your online identity.
- Periodically change passwords for your various online and email accounts.
- Never create passwords that contain real words. Instead use passwords that include multiple letters, numbers, capitalization and symbols (if allowed).
- Never share your password with anyone.
- Do not use the same password for your social media accounts for email accounts, other website logins – especially passwords for your sensitive banking, finance or health website accounts.
- Be suspicious of any phone, online or email request for money, financial information or other personal information, especially “urgent” requests related to a situation that doesn’t make sense to you. For example, if an email asks you to confirm your order number or credit card information when you have not ordered anything recently, do not provide this information.
- Do not provide your credit card number, PIN or other sensitive information to others in an email, over social media or any other unencrypted or unsecure channel.
- When in doubt, do not provide any information without first verifying the legitimacy of the request by contacting the organization directly. Don’t use contact information provided online, by a caller or included in an email.
- Always look up email addresses or phone numbers through legitimate channels. For example, go to the company’s website directly and look for contact information.
- Email can be especially misleading. The “from” and “to” addresses in an email can be easily faked and appear to be legitimate or associated with someone you may know. Links inside an email to a company website can point to fake, realistic-looking copies of the genuine website.
- Never reply to the email “sender” and never click links inside an email. Instead compose a new email using a verified email account or manually open a new browser tab, search for the organization site and go there directly.
In general, if a request for information is unusual, unexpected, doesn’t make sense or sounds too good to be true, we encourage you to slow down, think and listen to any instincts telling you to be careful.
There are many other ways fraudsters can attempt to scam your business. For more tips on protecting yourself from Internet fraud, visit the Federal Communications Commission’s Consumer Protection Library.