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Email Accounts

Access your email accounts, calendars and contacts at Mail.Midco.net

How to get an email account for your business

All business customers can establish and use email accounts with Midco. To set up email accounts for business, contact Customer Service or log in to My Account.

How does Midco provide SPAM and virus protection for my email account?

We provide SPAM and antivirus protection for email accounts your business has set up with your Midco email addresses. We recommend you implement your own SPAM and antivirus protection for services not hosted by Midco, to help protect your business from viruses, spyware and malware.

How to set up a new email address

  1. Log in to My Account.
  2. Go to the Manage My Services section. On the right side, click Manage Email Accounts.
  3. On the Manage Email Accounts page, review the email addresses currently associated with your account.
  4. Click Add Email Account.
  5. On the Add New Email Account page, enter your preferred Email ID. An Email ID can include letters, numbers, periods, underscores and dashes – but no special characters.
  6. Enter the preferred Display Name, which is used for display purposes. Most users enter their first and last names as their display name.
  7. In the New Password and Confirm Password fields, type the password.
    • Be sure to choose an alphanumeric password that’s between 8–24 characters long. A strong password should look like a random string of characters and numbers, and should not include personal information or dates unique to you.
  8. Click Save. You have added a new email address to My Account.

NOTE: If the email ID you choose is already in use, you will be notified right away. Creating a new email takes 30–45 seconds. An indicator on the page will let you know it is processing. Please wait, and don’t hit refresh or navigate away from the page. Once your new address has been created, you can immediately log in to your email account.

How to log in and check your email

Midco makes it easy to log in and check your email from anywhere with an internet connection.

  1. Go to Mail.Midco.net.
  2. Enter your email address and password, and click Log In.
  3. Open, read, save or delete messages just as you would on your business computer.

NOTE: If you wish to save keep certain email messages outside of your inbox, be sure to save them to your business computer by clicking on the more icon, then download as .eml. You can also save these messages in a separate email program, such as Outlook or Mac Mail.

How to change your email password

If you forgot your password, or want to change it for security purposes, it’s easy to do.

  1. Log in to My Account.
  2. Go to the Account and User Details section. On the right side, click Edit My User Profile.
  3. On the User Profile page, click the drop down area for the My Password section.
  4. In the New Password and Confirm Password fields, type your new password.
    • Be sure to choose an alphanumeric password that’s between 8–24 characters long. A strong password should look like a random string of characters, and should not include personal information or dates unique to you.
  5. Click Save. Your new password is in place.

NOTE: For your privacy and security, know that Midco will NEVER ask you to send us your passwords by email or any other method. If you receive an email asking for your password, please report this to us immediately. It’s likely the email is fraudulent and could potentially compromise your personal data and computer security.

How to set up your email on your computer or device

Visit our Tech Tips section for step-by-step instructions to set up your email. Use the following settings when setting up your email. Use the secure settings when you're using a hotel or airport wireless connection, sending and receiving email outside a Midco network, or on any mobile device. 

Secure Settings

  • Incoming server: popa.midco.net
  • If POP server, server port number = 995
  • If IMAP server, server port number = 993
  • Outgoing server: smtpa.midco.net
  • Port 25, Port 465 or Port 587
  • Requires a Secure Connection (SSL) or TLS must be checked (depending on the device)
  • Outgoing server settings may require your full username/email address and password
  • Must select Outgoing Server Requires Authentication
  • Do not select Secure Password Authentication (SPA)
  • User name: enter your full email address
  • Password: password for your email address

Standard Settings

  • Incoming: pop.midco.net (server port number = 110)
  • Outgoing: smtp.midco.net (server port number = 25)
  • User name: full email address
  • Password: password for your email address

If you’re not connected to a Midco internet connection, outgoing emails will not be sent.

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