A direct to voicemail transfer is performed when you wish to transfer a call directly to another user’s voicemail.
To conduct a direct to voicemail transfer:
- While on an active call, press the Options softkey, then select Transfer and press OK.
- The caller is automatically placed on hold.
- Enter *98 followed by the user’s extension.
- Note that the video above states *55, but *98 is the correct code.
- Press the Transfer softkey again. This completes the transfer to voicemail.