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Dial Pad

Use the dial pad buttons to enter information for new contacts.

  • To type with the dial pad keys, press a button repeatedly to view the character options. Stop to select a character.
  • To backspace or delete, press the << (backspace) button.
  • To type other characters, select Encoding or Mode. When using the dial pad buttons, use the 1, *, 0 and # buttons.

Polycom VVX 411 Dialpad:

Polycom VVX 450 Dialpad: 

Polycom VVX 450 Dialpad.PNG


You can easily adjust the ringer or call volume.

  • To change the call volume, press the plus or minus toggle buttons during a call.
  • To change the ringer volume, press the plus or minus toggle buttons when the equipment is idle or ringing.


Although the microphone picks up your voice, you can mute your microphone so others cannot hear you when you’re using the handset, headset or speakers.

  • Press the mute button so other parties can’t hear you.
  • Press the mute button again to unmute.

Update VVX 411/450 Equipment Configuration

  1. Press the Home button. 
  2. Toggle to select Settings, then Basic
  3. Scroll to select Update Configuration
    • Confirm by pressing Yes softkey. 

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