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Caller ID Settings

Call Settings enable you to define how different callers can reach you depending on the rules you set up.

To access Call Settings

On the Home dashboard under Your Services, click Call Settings. Various call setting options including call forwarding and blocking are displayed.

To modify your general call settings

  1. On the Home dashboard under Your Services, click Call Settings.
  2. Choose one or more of the following options:
    • Call transfer number: If your CommPortal business group administrator has enabled this feature and set up a designed operator number, you can check this box if you want a caller who goes to your voicemail – to have the option of being transferred to an operator.
    • Withhold caller ID when making calls: Choose this option if you don’t want your name and phone number to display when you make calls. If you don’t withhold caller ID information, it will display as the name shown here for your business. Midco sets up your display name when you implement the CommPortal. This display name can be changed any time by your CommPortal business group administrator. If an administrator is not available, contact Midco.
    • Provide caller ID for incoming calls: Select this option if you’d like your phone to display caller ID number when you receive incoming calls.
    • Provide caller name for incoming calls: Choose this option if you’d like your phone to display the name of the incoming caller on your phone’s caller ID display (when these names are available).
  3. Click Apply to save any changes you make.
See All CommPortal User Tutorials

Video tutorials are available for some of the most common features in the CommPortal. Check them all out in our tutorial playlist.

VIEW TUTORIALS

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