Account Management

1. Navigate to the Settings page.  
2. Scroll down and tap Account.   
3. Tap on the ⋮ icon next to the location you want to rename. 
4. Tap Rename location. 
5. Enter the new location name and tap on Save.     

Passwords are not required to sign in. You can have a Magic Link sent to your email each time you or an account manager log in. To use a password, select the small print that says you prefer to sign in by password on the login screen. 

1. From the login screen, select the small print that says you prefer to sign in by password.  
2. Tap Forgot password.  
3. Follow the instructions to update your password

You can easily invite other managers or supervisors to help you administer your network – without needing to share your own credentials.  

1. Navigate to the Settings page.  
2. Scroll down and tap on the Account section.  
3. Tap on the Invite new admin under your desired location. The invite is to manage a single location only.  
4. Enter the first and last name and email of the person you want to be your new admin. Tap on Done.   
5. An email invitation will be sent to your new admin containing a single-use Magic Link. Until the invitation is accepted, the admin will be shown as Invitation pending.       

Once the invitation is received, clicking on the link will prompt the user to download the Midco Business Wi-Fi Pro app if they do not already have it installed. They will also need to accept the terms and conditions to manage the network.  

• Secondary admins cannot invite other admins to manage the network, but they can manage nearly all the tasks needed for their assigned location. 
• A secondary admin is not able to approve access or revoke access from other admins including the primary admin.  
• Secondary admins must accept the invitation to manage the network. They do not have the ability to log in to Midco Business Wi-Fi Pro with a password. If they change their email, the invite will need to be resent.
• The WorkPass Web App cannot be accessed by secondary admin. Only the main account owner can access the web app.

Admin access can be revoked by the primary admin at any time.