You are about to leave the Midco Business site.

We’re taking you to our secure payment website where you can view your statements and manage your billing.

Hosted VoIP

Not Your Normal Business Phone

Today’s businesses can operate from virtually anywhere – the workplace, your storefront, a home office or from the road. Midco’s business voice over IP solution goes where you go, giving you one number and the freedom to answer your customer calls – anywhere and anytime.

Be your most efficient self at work with a hosted voice over internet protocol (VoIP) solution from a trusted partner, Midco.

Request a Consultation

When you rely on our experts to take care of your Hosted VoIP needs, you can focus on what you do best – running your business. 

Contact Us

Not Your Normal Business Phone

Today’s businesses can operate from virtually anywhere – the workplace, your storefront, a home office or from the road. Midco’s business voice over IP solution goes where you go, giving you one number and the freedom to answer your customer calls – anywhere and anytime.

Be your most efficient self at work with a hosted voice over internet protocol (VoIP) solution from a trusted partner, Midco.

Request a Consultation

When you rely on our experts to take care of your Hosted VoIP needs, you can focus on what you do best – running your business. 

Contact Us

The Benefits of Hosted VoIP

We deliver Hosted VoIP on the Midco® Network, the region’s only wholly owned, operated and engineered fiber-optic network. Businesses of all sizes that choose our solution:

  • Enjoy a wide range of features and functionality that enable business VoIP access via desktop phone equipment, laptops and mobile devices.
  • Appreciate lower up-front and infrastructure costs – compared to a standard private branch exchange (PBX).
  • Get a quality voice connection every time with ongoing reliability – all on Midco’s secure, private network.
  • Personalize settings and functionality with our intuitive, easy-to-use CommPortal, an online tool for managing your calls, voicemail and more.

Much more than a dial tone, Hosted VoIP is a complete solution that includes the necessary hardware, training and ongoing support at no additional cost.1

On-the-Go Connectivity

Accomplish more, and never miss a call with Hosted VoIP. You’ll enjoy one number for all of your devices – so you can take and make calls from your business line, no matter where you are. When you add the Softphone feature, you and your team can conduct business where it’s most convenient – all with an app on your mobile device, tablet or computer.

Private, Reliable Connection

Hosted VoIP from Midco is a sophisticated business calling solution that operates as a cloud service – or VoIP. You’ll experience advanced performance, security and reliability because your calls are relying on Midco’s privately owned network, keeping your connection private and secure.

Comprehensive and Cost-Effective

Our technical experts conduct an in-depth site survey prior to installation. A Midco expert also visits with you for  a full configuration analysis – and we provide training on how to use your desktop phone equipment, calling features and tools. We’ll be there to ensure that your Hosted VoIP solution is meeting your expectations – and is cost-effective at the same time.

The Benefits of Hosted VoIP

We deliver Hosted VoIP on the Midco® Network, the region’s only wholly owned, operated and engineered fiber-optic network. Businesses of all sizes that choose our solution:

  • Enjoy a wide range of features and functionality that enable business VoIP access via desktop phone equipment, laptops and mobile devices.
  • Appreciate lower up-front and infrastructure costs – compared to a standard private branch exchange (PBX).
  • Get a quality voice connection every time with ongoing reliability – all on Midco’s secure, private network.
  • Personalize settings and functionality with our intuitive, easy-to-use CommPortal, an online tool for managing your calls, voicemail and more.

Much more than a dial tone, Hosted VoIP is a complete solution that includes the necessary hardware, training and ongoing support at no additional cost.1

On-the-Go Connectivity

Accomplish more, and never miss a call with Hosted VoIP. You’ll enjoy one number for all of your devices – so you can take and make calls from your business line, no matter where you are. When you add the Softphone feature, you and your team can conduct business where it’s most convenient – all with an app on your mobile device, tablet or computer.

Private, Reliable Connection

Hosted VoIP from Midco is a sophisticated business calling solution that operates as a cloud service – or VoIP. You’ll experience advanced performance, security and reliability because your calls are relying on Midco’s privately owned network, keeping your connection private and secure.

Comprehensive and Cost-Effective

Our technical experts conduct an in-depth site survey prior to installation. A Midco expert also visits with you for  a full configuration analysis – and we provide training on how to use your desktop phone equipment, calling features and tools. We’ll be there to ensure that your Hosted VoIP solution is meeting your expectations – and is cost-effective at the same time.

Midco Softphone Services

Empower off-site or remote staff to take calls through an app on their computer and/or mobile device.

Softphone

Midco CommPortal

Manage call and message settings in an online portal individualized per user – all included in your service.

CommPortal

Midco Softphone Services

Empower off-site or remote staff to take calls through an app on their computer and/or mobile device.

Softphone

Midco CommPortal

Manage call and message settings in an online portal individualized per user – all included in your service.

CommPortal

Flexible Call Features

With Hosted VoIP, you get a wide variety of helpful features, aimed at maximizing both reachability and productivity.

  • Don’t have a receptionist, but want a warm welcome to your callers? Use the auto attendant feature to transfer calls to the right staff.
  • If you’d like simple dialing, just use the convenient four-digit calling or speed dial buttons.
  • We offer a variety of features to route incoming calls, so customers can always reach the right person.

Plus, you can customize even further by adding a la carte features.

Included Features

Alternate Numbers: Assign more than one number to a single desktop phone equipment.

Anonymous Call Rejection: Block an unknown number that has caller ID disabled.

Busy Lamp Field: See which extensions are in use by which lights are on.

Call Forwarding: Forward incoming calls to a different number.

Call Notifications: See if you missed calls while you were away.

Call Park: Put a call on hold so another user can pick it up from any extension.

Call Transfer: Put a caller on hold and then transfer the caller.

Call Waiting: Place the original caller on hold to take second call or switch between the two.

Caller ID: See the name and number of the person calling you.

Caller ID Blocking: Keep information discrete by displaying “private” on others’ caller IDs.

Contacts and Favorites: Create a contact directory with editable Favorites.

Do Not Disturb: Send incoming calls directly to voicemail.

Extension Dialing/Four-Digit Dialing: Use the last four digits of numbers to make calls.

E911: Share the caller location with 911 emergency services.

Find Me Follow Me: Configure additional numbers that will ring simultaneously or in succession.

Group Paging: Use speakerphone to page a person or group.

Hunt Group: Allow incoming calls to ring in a predetermined sequence on multiple lines.

Inbound Toll-Free Option: Assign your toll-free number to one of your business numbers.

Last Number Redial: Select the number you wish to redial from recent calls.

Ring Group: Set up calls to ring simultaneously across multiple pieces of desktop phone equipment.

Shared Call Appearance: Assign the same number to multiple devices.

Three-Way Calling: Add a third person to a call.

Voicemail (with email notification, if requested): Send calls directly to your voicemail system, which you can access by desktop phone equipment or email. Get an automatic email including the voicemail audio file attached, if enabled.

A la Carte Features

Auto Attendant: Automatically transfer callers to an extension without an operator or receptionist needing to intervene.

Dial-by-Name Directory: Route incoming calls by dialing directory names within Auto Attendant.

Incoming Fax to Email: Incoming faxes automatically forward to a designated email account.

Overhead Paging: Use your desktop phone equipment to page through overhead speakers.

Unverifiable PIN Codes: Track charges and long-distance calls from within your business by using PIN codes. (Customer manages PIN codes.)

Verifiable PIN Codes: Track charges and long-distance calls from within your business by using PIN codes. (Midco helps manage this service for you.)

Flexible Call Features

With Hosted VoIP, you get a wide variety of helpful features, aimed at maximizing both reachability and productivity.

  • Don’t have a receptionist, but want a warm welcome to your callers? Use the auto attendant feature to transfer calls to the right staff.
  • If you’d like simple dialing, just use the convenient four-digit calling or speed dial buttons.
  • We offer a variety of features to route incoming calls, so customers can always reach the right person.

Plus, you can customize even further by adding a la carte features.

Included Features

Alternate Numbers: Assign more than one number to a single desktop phone equipment.

Anonymous Call Rejection: Block an unknown number that has caller ID disabled.

Busy Lamp Field: See which extensions are in use by which lights are on.

Call Forwarding: Forward incoming calls to a different number.

Call Notifications: See if you missed calls while you were away.

Call Park: Put a call on hold so another user can pick it up from any extension.

Call Transfer: Put a caller on hold and then transfer the caller.

Call Waiting: Place the original caller on hold to take second call or switch between the two.

Caller ID: See the name and number of the person calling you.

Caller ID Blocking: Keep information discrete by displaying “private” on others’ caller IDs.

Contacts and Favorites: Create a contact directory with editable Favorites.

Do Not Disturb: Send incoming calls directly to voicemail.

Extension Dialing/Four-Digit Dialing: Use the last four digits of numbers to make calls.

E911: Share the caller location with 911 emergency services.

Find Me Follow Me: Configure additional numbers that will ring simultaneously or in succession.

Group Paging: Use speakerphone to page a person or group.

Hunt Group: Allow incoming calls to ring in a predetermined sequence on multiple lines.

Inbound Toll-Free Option: Assign your toll-free number to one of your business numbers.

Last Number Redial: Select the number you wish to redial from recent calls.

Ring Group: Set up calls to ring simultaneously across multiple pieces of desktop phone equipment.

Shared Call Appearance: Assign the same number to multiple devices.

Three-Way Calling: Add a third person to a call.

Voicemail (with email notification, if requested): Send calls directly to your voicemail system, which you can access by desktop phone equipment or email. Get an automatic email including the voicemail audio file attached, if enabled.

A la Carte Features

Auto Attendant: Automatically transfer callers to an extension without an operator or receptionist needing to intervene.

Dial-by-Name Directory: Route incoming calls by dialing directory names within Auto Attendant.

Incoming Fax to Email: Incoming faxes automatically forward to a designated email account.

Overhead Paging: Use your desktop phone equipment to page through overhead speakers.

Unverifiable PIN Codes: Track charges and long-distance calls from within your business by using PIN codes. (Customer manages PIN codes.)

Verifiable PIN Codes: Track charges and long-distance calls from within your business by using PIN codes. (Midco helps manage this service for you.)

When Business Calls

Answer with Midco Hosted VoIP

Create a virtual office for you and your team. Learn how having a hosted voice over IP solution can streamline communications at your business.

Request a Custom Quote  Find a Consultant

1 Computers, tablets and mobile equipment that can be used for the Softphone feature are not included in the Midco service price.

When Business Calls

Answer with Midco Hosted VoIP

Create a virtual office for you and your team. Learn how having a hosted voice over IP solution can streamline communications at your business.

Request a Custom Quote  Find a Consultant

1 Computers, tablets and mobile equipment that can be used for the Softphone feature are not included in the Midco service price.