You are about to leave the Midco Business site.

We’re taking you to our secure payment website where you can view your statements and manage your billing.


4 Ways to Leverage the Power of Your Business Phone


By Jeremy Swenson
Associate Product Manager

Read Time: 4 minutes

Your business phone is a vital connection to the outside world. Expanded customer availability and optimized employee communication are a gateway to increased efficiency, productivity and sales.

Yet choosing a business phone service can be confusing. There are a lot of options out there, and just as many providers who will happily sell you more services than you need. But why pay for a Cadillac when you can drive your business with a smarter solution that’s also friendly to your bottom line? For many small to medium-sized businesses, digital phone service provides the perfect combination of performance and value.

Why choose digital for your small business phone service?

Digital phone lines are the ideal choice for businesses needing a streamlined system with the capacity to handle phone, fax and alarm system. Digital lines provide a simple, affordable link to the external network, without any extravagant routing or complex infrastructure. In fact, with Midco’s digital business phone service, you can get started quickly and easily. And if you happen to need help, there are easy how-to steps online.

You’ll also enjoy the peace of mind in knowing you’re covered through power outages. Midco’s digital phone service includes an embedded multimedia terminal adaptor (eMTA) that provides backup so even if the power is interrupted, your business phone lines won’t be.1

4 Digital Phone Features That Are Good for Business

Every business is unique, and with Midco business phone service, it’s easy to design a solution with the features that will serve you best. Some of our most popular office phone features include:

  1. Call forwarding: Forward incoming phone calls to an alternate number or mobile phone.
  2. Simultaneous ring: Direct incoming calls to up to four different phone lines. The first line that answers receives that call.
  3. Call hunting: Automatically forward calls to a predefined list of phone numbers if your primary business line is busy.
  4. Voicemail with eVOICE: Send voicemail messages through your email so you can access important messages anytime, anywhere.

All of those options can boost productivity – and help you help your customers. It’s also convenient when you can add on options when you need them. From long distance to international calling and even a toll-free number (to route wherever you choose), there are plenty of ways to customize your digital phone lines to your business.

Helping You Find the Perfect Business Phone Solution

With so many features and options available, putting together the right package for your business can feel like a challenge. But you’re not alone! Midco’s team can help you design the office phone solution that’s best for your business and budget. Our account executives will work with you to help you consider:

  • What are your primary business phone needs?
  • What features would make operating your business easier?
  • How available and responsive do you want to be with customers?
  • What types of phone functions will help your team communicate better?

By identifying the features and functionality that will serve your business well, we can make sure you get the right package at the right price. And if your business needs change or grow, Midco can flex with you by providing customized, bundled solutions that deliver the perfect mix of services for your business – all by working with one, friendly team.

Midco Is Your One-Stop Shop

When people ask me why they should choose Midco, the answer is easy: quality and service.

Your business phone service can make you money, save you money, and improve your efficiency. If your digital phone lines are down, your income and productivity will go down, too. At Midco, we pride ourselves on keeping businesses up and running 24/7. We have dedicated technicians with engineer-level knowledge and experience throughout our footprint, offering business-class support. Our mission is to provide our customers with an excellent quality digital phone product at a competitive price, along with a first-rate support team that ensures you never miss a call.

For many small to medium-sized businesses, digital phone service provides the perfect combination of performance and value.

Let’s Talk About Your Business Phone

One of our local business consultants would be happy to sit down with you to discuss your phone service needs.

 Request a Consultation  Find a Consultant  1.800.888.1300

About Jeremy Swenson

Jeremy SwensonAs an Associate Product Manager, Jeremy Swenson uses his background in sales, product analysis and customer service to help develop business products. He thrives on turning ideas into reality – and sees each day as a new opportunity. Swenson is active in Shriners International, Junior Achievement and Lutheran Social Services’ mentor program. He holds a degree in management information systems from Northern State University and an MBA from the Vucurevich School of Business at the University of Sioux Falls.

1 eMTA is not available for Midco Business Fixed Wireless customers and are required to purchase a separate battery backup.