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Broadband Solutions for Multi-Branch Businesses

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By Steve Johnson
Enterprise Sales Consultant

Times are changing.

In the past, my customers (IT departments) spent their time trying to make their networks efficient on very limited bandwidth. Now, the same customers focus on aggregating all the different solutions they can use over the available or potential bandwidth they have at their disposal. These are exciting times!

Businesses that cover vast geographic areas still have challenges, however. Frandsen Financial, for example, has more than 30 sites throughout Minnesota, North Dakota and Wisconsin.

“In some of our banking areas, it’s rural, so people have to drive in a long way to get to the bank,” explains Kurt Krueger, Frandsen Financial Corporation Vice President and Director of Network Services. “So when they’re here, we want to make sure we can help them and we’re not having network problems. We also have customers in medium-sized cities who are going to expect good service, and can go to another bank down the street if they don’t get it.”

Finding wide area network (WAN) solutions in small markets is difficult, so achieving reliable, seamless connectivity necessitates a custom solution for Frandsen. I was pleased to partner with Frandsen to connect 12 of its branch locations using high-speed Midco broadband internet and Cisco equipment. In other markets not traditionally served by Midco, we engineered a solution to use fiber internet/VPN to overcome the discrepancies of other providers.

Frandsen is just one example of an enterprise-type customer with unique internet connection needs, but when you boil it down, most multi-location companies have the same basic requirements.

Reliability

Reliability is an internet service provider’s (ISP's) number one asset, but nothing is foolproof – so in close second is top-quality customer service when an issue or change occurs. Numerous customers of mine have stated they wish Midco were in all of their markets. Hearing that makes it very easy to get up in the morning. 

Options

Having a choice of internet and connectivity options is something enterprise customers expect these days. For example, county and state governments have a large range of needs and affordability. One customer may choose diverse fiber, while a small cable modem will meet the needs of another organization.

Budget-Friendly Solutions

Fiber connectivity takes more investment and may require construction, but over time, most large businesses are pleased with this method of delivery. That’s because this delivery method makes it easy to pay for only the amount of bandwidth your company needs – and just as simple to increase that bandwidth as the business grows.

Seamless Coverage

Business owners and IT professionals don’t want to worry about their internet connection. Instant access anywhere, plus reliability and security, are expectations – especially for the banking industry. Financial institutions like Frandsen have had challenges getting consistent, quality, lightning-fast internet service in the mostly small and rural communities they serve, but Midco has solutions for them and other businesses as well.

In my experience, taking the time to find the right solution is critical. My colleagues and I at Midco are in the business of crafting connections and keeping businesses and their IT departments happy. I encourage you to learn more about our internet and networking solutions, request a consultation online, or feel free to contact me or another enterprise solutions consultant directly. 

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About Steve Johnson

Steve Johnson

Steve Johnson joined Midco in 2011 when Midco acquired the US Cable network in Minnesota. Since the early 1980s, he has been actively involved in the rapid growth of the cable industry, and was instrumental in building 700 miles of fiber connecting 65 Minnesota communities. He has served on the board of directors with the Minnesota Cable Communications Association since 2000 and received the organization’s Distinguished Service Award in 2011.

About Steve Johnson

Steve Johnson

Steve Johnson joined Midco in 2011 when Midco acquired the US Cable network in Minnesota. Since the early 1980s, he has been actively involved in the rapid growth of the cable industry, and was instrumental in building 700 miles of fiber connecting 65 Minnesota communities. He has served on the board of directors with the Minnesota Cable Communications Association since 2000 and received the organization’s Distinguished Service Award in 2011.